Refund Policy

You may cancel at any time. Cancellation stops future renewals, and access normally continues until the end of the current paid billing period.

• You can cancel from the customer portal linked on the Membership page.
• Canceling does not normally refund a billing period that has already started.

GaoDao no longer offers a free trial to new customers. If your account already has an active legacy trial, the price, reminder, cancellation, and renewal terms shown when that trial started continue to apply.

If you believe a charge was made in error, could not cancel because of a technical problem, or have another billing concern, email support@gaodao.app promptly with the account email and charge date. Do not include full payment-card details.

We review requests fairly and in light of the circumstances, applicable consumer law, and the payment provider's policies. Nothing in this policy limits any mandatory refund or cancellation rights available to you under applicable law.

• Duplicate or demonstrably erroneous charges will be investigated.
• Approved refunds are returned through the original payment method.
• Processing time after approval depends on the payment provider and your financial institution.

For cancellation trouble, billing questions, or refund requests, contact support@gaodao.app. We aim to resolve billing concerns before they become disputes or chargebacks.